DMA Releases Digital Marketing in the US and Canada Report

New York, NY, February 18, 2011 — The Direct Marketing Association (DMA) today announced the release of its new Digital Marketing in the US and Canada report, which compared trends in usage, familiarity, and sentiments regarding digital marketing channels in the US and Canada. DMA partnered with Ipsos Reid Marketing, a leading global market research company, and the Canadian Marketing Association (CMA) to produce this report.

Canadian and American marketers generally reported similar trends: Both American and Canadian marketers continue to shift their spending to digital channels, with the shift happening more quickly in Canada. In both countries, support from senior marketers has accelerated the adoption of new technologies. However, Canadian marketers indicated slightly greater openness to change among their senior management.

“Digital marketing uses the same techniques as traditional direct marketing: clear metrics, engaging content, and data used to gain customer insights for targeted messages,” said Yoram Wurmser, DMA research manager. “Increasingly, marketers in both Canada and the US are recognizing the value and opportunities that digital channels offer. And the more they learn how to optimize and measure the effects of newer platforms such as video, mobile coupons, and in-game ads, the more eager they are to use them.”

“While marketers in both the US and Canada are trending toward the digital channels, Canada is slightly ahead in that migration,” said Steve Levy, president of Ipsos Reid (East). “Canadian marketers overall are showing a somewhat greater degree of comfort and familiarity with the newer channels and methodologies than our ‘neighbors to the South.’”

Key Findings:

· 64 percent of Canadian marketers and 47 percent of American marketers expect to increase spending in mobile in 2011.

· Roughly 2/3 of marketers in Canada and the US believe that strong relationships can be built via the Internet.

· 42 percent of Canadian marketers and 35 percent of American marketers reported “a lot of change” in the composition of their 2010 marketing budget.

· 12 percent of marketers in Canada and the US listed Apple as a top leader in digital marketing. In the US, 13 percent of respondents named Amazon as a leading digital marketer.

The Digital Marketing in the US and Canada report was based on a 15-minute online survey, which was in the field in August and September 2010. The Canadian study was based on responses to an email invitation sent to the Canadian Marketing Association members and Marketing Magazine subscribers. There were 146 marketer respondents and 88 agency respondents. The US study was based on responses to an email invitation sent to the US Direct Marketing Association email list. There were 164 marketer responses and 72 agency respondents.

The report costs $99 for DMA members and $199 for non-DMA members. It can be purchased from DMA’s Bookstore by clicking here.

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About Direct Marketing Association (DMA)

The Direct Marketing Association (www.the-dma.org) is the leading global trade association of businesses and nonprofit organizations using and supporting multichannel direct marketing tools and techniques. DMA advocates standards for responsible marketing, promotes relevance as the key to reaching consumers with desirable offers, and provides cutting-edge research, education, and networking opportunities to improve results throughout the end-to-end direct marketing process. Founded in 1917, DMA today represents companies from dozens of vertical industries in the US and 48 other nations, including nearly half of the Fortune 100 companies, as well as nonprofit organizations.

In 2010, marketers – commercial and nonprofit – spent $153.3 billion on direct marketing, which accounted for 54.2% of all ad expenditures in the United States. Measured against total US sales, these advertising expenditures generated approximately $1.798 trillion in incremental sales. In 2010, direct marketing accounted for 8.3% of total US gross domestic product. Also in 2010, there were 1.4 million direct marketing employees in the US. Their collective sales efforts directly supported 8.4 million other jobs, accounting for a total of 9.8 million US jobs.

The Power of Direct: Relevance. Responsibility. Results.

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