A continued series for digital marketing executives who want to hear what is actually going on in mobile marketing and how direct marketers are using and monetizing it. Marketing executives need to understand the mobile eco-system to enhance and increase the ROI of overall marketing programs.
Special thanks to our content advisor:
Mickey Alam Khan, Editor-in-Chief, Mobile Marketer.com
and to our sponsors:
Morning Keynote: 8:50 am - 9:15 am Sears: How Mobile Commerce Plays into the Department Store Chain’s Future
Sears is one of the few major retailers making strides in mobile commerce with its Sears2Go service. Available at http://sears2go.com, the mobile commerce site lets consumers buy on the phone and pick up in-store. Items sold on mobile include appliances, automotive parts, apparel, computers and electronics, jewelry, toys and games, footwear, tools and lawn and garden equipment – basically the whole kit and caboodle. The department store chain understands that its customer base is increasingly mobile. Gain insight into the strategy and tactics as well as what works and what does not for Sears’ mobile commerce efforts.
Speaker:
Thomas Emmons, team leader for mobile/innovation, Sears Holding Corp.
Hear panel discussions on these topics:
9:15 A.M. - 9:45 A.M.
Mobile Commerce: The Opportunity for Incremental Sales from On-The-Go Consumers
Mobile commerce is the next frontier of retail, targeting on-the-go consumers for impulse purchases. The channel has the potential to not only complement ecommerce, but also drive incremental revenue for products or services with which the consumer may have familiarity. Also, better browsers and all-you-can-eat data plans on smartphones are fuelling an increase in shopping-related searches, thus adding a mobile element to retail store sales. Either ways, mobile commerce via mobile site, mobile email and text messages is the smart way to go for retailers and sellers of content and services.
Speakers:
E. Jay Emmet, general manager, OpenMarket/senior vice president, Amdocs
Marci Troutman, founder CEO, Siteminis
Jonathan Bulkeley, CEO, Scanbuy
Moderator:
Mickey Alam Khan, editor in chief, Mobile Marketer
10:00 A.M. - 10:45 A.M.
Essential Elements of Mobile Commerce: People, Tools, Applications, Marketing, Billing, Payment and Fulfillment
What is mobile commerce? How is it different from ecommerce? What does it take to make a mobile commerce operation live and what kind of resources are needed? A quick rundown on the fundamentals of mobile commerce.
Speakers:
David Geipel, CEO, QWASI
Gary Schwartz, president/CEO, Impact Mobile
Mike Dulong, senior vice president of business development, Billing Revolution
Heather Baker, managing partner, BennettBaker
Moderator:
Dan Butcher, staff reporter, Mobile Marketer
11:00 A.M. - 11:45 A.M.
How to Create and Deploy a Mobile Commerce Web site
A mobile commerce site simply isn’t a paring-down of the retailer or marketer’s wired Web site. Retailers and marketers have to take account of the different mobile phones, screen sizes, operating systems and browsers to create a mobile site that enables not just easy searching and shopping, but also transactions. An iPhone site requires different attention from a mobile site geared to the BlackBerry phone, for example. But a mobile site is the first and perhaps most important requirement of a mobile commerce operation.
Speakers:
Marci Troutman, founder CEO, Siteminis
Ran Farmer, managing director – North America, Netbiscuits
Moderator:
Krista Neher, CEO, Boot Camp Mobile
12:00 P.M. - 12:45 P.M.
Mobile Coupons: The Ideal Customer Acquisition and Retention Tool
Coupons may gain a second wind with their integration with mobile. How can retailers and marketers create and deploy coupons for offers and discounts on merchandise, shows or services? Mobile coupons can add legs to a successful, multichannel mobile loyalty program.
Speakers:
Dean Macri, CEO, Cielo Mobile
Jay Highley, president, Tetherball
Michael J. Becker, vice president / mobile strategies, iLoop Mobile
Moderator:
Dan Butcher, staff reporter, Mobile Marketer
2:00 P.M. - 2:45 P.M.
Adding a Mobile Component to the Catalog, Retail Store, DRTV and Ecommerce Channels
Perhaps mobile’s biggest advantage is that it gives legs to other channels such as catalog, retail store, direct response television and ecommerce. The simple addition of a common short code and keyword can transform a campaign, call-to-action, store front or loyalty program. And it isn’t that difficult either. Add to that a mobile-friendly site and applications for devices such as the iPhone, BlackBerry, Nokia and others. With this combination, retailers and marketers can breathe new life into their customer acquisition and retention efforts.
Speakers:
Pete Langlois, senior product manager for mobile services, NeuStar
Adam Lichstein, chief operating officer, ShopText
Eric Holmen, president, SmartReply
Michael Foschetti, managing director, Mobisix
Moderator:
Giselle Tsirulnik, associate editor, Mobile Marketer
3:00 P.M. - 3:45 P.M.
How to Create and Execute Mobile Marketing Campaigns for Retailers, Catalogers and Direct Marketers
Mobile marketing campaigns are not difficult to create, but they do require the help of experts to navigate through carrier, mobile device and privacy requirements as well as an understanding of consumer habits while on the go. Successful mobile marketing campaigns for mobile commerce or to leverage mobile across channels may give that retailer or marketer an extra edge in the marketplace.
Speakers:
Eric Harber, president, HipCricket
Shira Simmonds, president, Ping Mobile
Tina Perry, regional director, Wyndham Hotel Group, Days Inn Worldwide
Moderator:
Dan Butcher, staff reporter, Mobile Marketer
4:00 P.M. - 4:45 P.M.
The Do’s and Don’ts of Mobile Commerce
What are the absolute do’s and the never-do’s of mobile commerce? Following industry best-practice guidelines will ensure a pleasant shopping experience for the targeted mobile consumers. Following these common-sense guidelines will also prevent costly errors in judgment.
Speakers:
Eric Holmen, president, SmartReply
Alex Muller, president, Slifter
Adam Kerr, vice president for North America, Bango
Moderator:
Mickey Alam Khan, editor in chief, Mobile Marketer
Cap off this information-packed day with a Sponsored Networking Wine & Beer Hour
Delegates can network and mingle with speakers, moderators, sponsors and DMA executives.
These day-long forums feature panels of speakers representing the mobile eco-system and bring real world applications to your attention. Lively discussions ensue each time!
Each information-packed day concludes with a Sponsored Networking Wine & Beer Hour. This has been a well received, intimate gathering of delegates, speakers, moderators, sponsors and DMA executives.
**The DMA member rate includes one free year of membership in the DMA Mobile Marketing Council.
Not a member? Find out more about DMA membership and its councils.
If you must cancel, please submit cancellations in writing to The DMA Customer Service Department. Cancellations received before July 7, 2009 will be refunded minus $100.00 processing fee. Cancellations received after July 7, 2009 will forfeit their registration fee in its entirety. However, you may transfer your registration to someone else without penalty. No refunds will be issued for any missed sessions or events, including sessions missed due to travel delays or cancellations.
Cancellation Refund Schedule
One week before event
100% refund minus $100 processing fee
4 Business Days prior or no show
No refund – no account credit
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