Mobile Marketing Summit - Holiday Focus 2010 Thursday, September 2, 2010
National Museum of the American Indian
One Bowling Green, NYC
Museum phone: 212-514-3700
Sponsorships available! Contact Mickey Alam Khan for information.
Targeting senior executives and decision-makers at brands, ad agencies, publishers, retailers and service providers, this event is focused entirely on holiday strategies incorporating mobile into the multichannel mix from a marketing and commerce perspective.
This holiday season will mark the first time where mobile will play a key role in marketing, shopping and buying decisions, according to Mickey Alam Khan, editor in chief of Mobile Marketer and Mobile Commerce Daily. To not have a mobile element in the holiday marketing and commerce outreach will mean a lost opportunity for brands to get closer to customers and prospects.
This New York based summit is limited to around 200 executives on a first-come, first-served basis; and will be held in the auditorium of the National Museum of the American Indian.
Program Agenda
7:30am – Registration and Light Breakfast
8:45am – Welcome Address
Speaker:
Mickey Alam Khan, Editor-in-Chief, Mobile Marketer and Mobile Commerce Daily
9:00am – Why Mobile is Key to the Multichannel Mix for the 2010 Holiday Season
This holiday season will be the first where mobile will play a key role in shaping shopping and buying decisions for todays convenience-seeking, bargain-hunting consumer. More Web-enabled smartphones in the market will play a critical role in influencing how consumers interact with content, marketing and commerce over the holidays. So what mobile-enabled strategies and tactics should marketers and retailers employ to ensure the attention and business of the holiday consumer? Hear session panelists discuss:
Whats the risk of not including mobile in the holiday plans?
What makes this holiday season for mobile different from years past?
Which brands are getting it right for mobile and why?
Is there such a thing as a holiday mobile strategy?
The one thing marketers and retailers can indeed, must do to mobile-enable their holiday campaigns and commerce efforts
Speakers:
Andrew Koven, President of eCommerce and Customer Experience, Steve Madden Maria Mandel, Vice President of Media and Marketing Innovation, AT&T Ad Solutions, and North America Chair, Mobile Marketing Association Paul Palmieri, CEO, Millennial Media Jamie Wells, Director of Global Trade Marketing for Mobile Advertising Solutions, Microsoft Jason Taylor, Vice President of Global Product Strategy, Usablenet Joy Liuzzo, Senior Director of Marketing and Mobile Research, InsightExpress
Moderator:
Mickey Alam Khan, Editor-in-Chief, Mobile Marketer and Mobile Commerce Daily
9:45am – Morning Keynote: Kenneth Cole
How Mobile is Influencing Kenneth Coles Retail Strategy for the Holidays and Beyond
A retailer of hip and trendy apparel and accessories, Kenneth Cole is said to have attributed 1.5 percent of overall revenue to mobile. Not surprisingly, this mobile commerce performance is the result of Kenneth Coles integration of mobile within its multichannel efforts that include online, in-store, mail , outdoor and display advertising. The retailer is working hard to ensure that all touch-points are consumer-friendly. In this keynote, find out:
What role mobile advertising and commerce will play in the upcoming holiday season
How Kenneth Cole views mobile in the multichannel context
Which tactics resonate in mobile
Which mobile channels matter to Kenneth Cole and why
What other retailers and marketers can learn as they finalize holiday plans including mobile
Speaker:
Tom Davis, Vice President of eCommerce, Kenneth Cole
10:30am – How Will Consumers Engage with Ads, SMS, Sites and Applications over the Holidays and why it Matters for Customer Experience
Trends indicate that more consumers will engage with mobile advertisements, Web sites, applications and mobile search functionality this holiday season than in previous years. It is also reflective of ease with which consumers are migrating their online browsing habits to mobile, especially on Apple iPhone and iPad, BlackBerry and Google Android devices. What will a bad experience on mobile mean for the brand in terms of loss of loyalty? Expect this session to discuss:
How todays shoppers are being trained to have the same expectations on mobile as they do on the wired Web
What an inadequate mobile presence will be for brand loyalty, reputation and sales
What the shopper expects from a mobile experience
Defining a consumer-friendly, holiday-oriented mobile ad, site and application
Great customer experiences from previous mobile campaigns, sites and applications
Mobile data trends and what this portends for marketers and retailers for the upcoming holidays
Speakers:
Patti Freeman Evans, vice president and research director, Forrester Research Shira Simmonds, president, Ping Mobile Eric A. Litman, chairman/CEO, Medialets Jay Highley, president, Pangea Partners Michael Ahearn, vice president of marketing strategy, iLoop Mobile Bryce Marshall, director of strategic services, Knotice
Moderator:
Ocean Fine, Mobile Marketing Consultant
11:15am – How to Allocate Mobile Budgets This Holiday Season
Close to $600 million will be spent this year on mobile advertising, while the comparable numbers for mobile commerce are anyones guess. What is clear, though, is that more spending will shift from online to mobile. However, given mobiles short history, there is little precedent to determine allocation of funds for mobile campaigns or mobile commerce efforts. But the decisions have to be made as more consumers start interacting with ads and buying through smartphones and tablets such as the iPad. Panelists in this session will discuss:
What is the process to allocate budgets for mobile in terms of marketing, technology, people and commerce and can marketers adapt from other channels
Can mobile learn from the Internets early years in terms of budgets or is it a bad idea?
How much to spend on mobile presence development, including ads, sites, applications, SMS campaigns, search, social media and retail store integration
Invest in mobile branding or direct response and where to place the dollars
The formula for an effective mobile media buy
For mobile commerce site, application, SMS or all three?
Speakers:
Alexandre Mars, CEO, PhoneValley, and Publicis Groupe head of mobile Paul Gelb, national manager for emerging media, Razorfish
Thom Kennon, vice president of strategy, WPP Groups Wunderman Dave Geipel, chief operating officer, QWASI Gowri Shankar, president/CEO, SinglePoint Caitlin Remby, East Coast head of sales, Navteq Media Solutions
Moderator:
Lindsay Woodworth, Director of Marketing, 2ergo
12:15pm – Pre-Lunch Keynote: ESPN
ESPN's Game Plan for the Holidays
The nation's most popular sports cable network is also one of the most visited properties across mobile channels. ESPN has harnessed the power of its brand and packaged content in just the right way to deliver sports scores, updates and news via the mobile Web, applications, video, television and SMS alerts. The network is one of the few that has an entire team with resources dedicated to monetizing mobile while making the experience for both consumers and advertisers as pleasing as watching games on a regular TV set. This holiday season, ESPN is set to innovate even further. In this session, attendees will learn:
What ESPN has planned for this holiday season
The network's experiences with mobile over the previous holidays
How ESPN handles its mobile ad sales process
The integration of mobile with other delivery channels
Best-practice tips for advertisers and brands, publishers and ad agencies for an effective holiday season
Speaker:
John Zehr, Senior Vice President and General Manager, ESPN Mobile
12:45pm – Lunch Break
2:00pm – Are Publishers and Broadcasters Providing an Advertiser-Friendly Environment for the Holidays?
Mobile advertisings growth is only as good as the platforms that run the ads. Given the mountain of evidence, major media brands are leaving no stone unturned to offer advertisers a package comprising mobile sites, applications, SMS alerts and social media integration. The goal is to deliver a seamless branding experience across all channels. Attendees will learn:
How publishers and broadcasters are creating optimal contextual experiences for advertisers to run their holiday-oriented display, search and rich media campaigns
What kind of offers are likely to resonate over the holidays
Key best-practice tips for creative across all mobile platforms and operating systems including Apple iPhone and iPad, Googles Android, Research In Motions BlackBerry, Nokias Symbian and others
Campaign performance tracking, measurement and analysis
How to make an effective media buy on mobile
Speakers:
Cameron Clayton, Vice President of Mobile, The Weather Channel Craig Etheridge, Vice President of Mobile Advertising Sales, Gannett Digital/USA Today Katie Juhl, Manager of Mobile, National Geographic Global Media Scott Drake, Vice President of CNBC Digital Technology and Products
Moderator:
Dan Butcher, Associate Editor, Mobile Marketer and Mobile Commerce Daily
3:00pm – Post-Lunch Keynote:
How Kraft Foods is Incorporating Mobile Into its Holiday Plans
Kraft Foods got wide acclaim for its iPhone-based iFood Assistant which offered more than 7,000 recipes to consumers looking for food options. The food giant topped that effort off with a new iPad application that yet again sets the bar for food-related mobile content and applications. In this session, Krafts agency will spell out:
How Kraft develops its mobile applications
What is the companys mobile approach to the holidays
The role played by the iPhone and iPad applications for consumer outreach
What are the expectations from Krafts mobile efforts
Speaker:
Derek Handley, CEO, The Hyperfactory
Moderator:
Rimma Kats, Editorial Assistant, Mobile Marketer and Mobile Commerce Daily
3:45pm – Best-Practice Tips: What Works and What Doesnt Work for Holiday Mobile Marketing and Commerce
For many marketers and retailers, holiday 2010 will be their first or second season incorporating mobile into multichannel plans. It pays to heed lessons learned from the Internets early days of what to do and what not to do. For example, SMS is governed by special rules in terms of opt-ins and list usage. Also, a banner ad that clicks through to a regular Web landing page and not one that is mobile-optimized may result in a lost sale or wasted branding impression. In this session, attendees will learn from the experts the key dos and donts to avoid any consumer or regulatory run-ins over the holidays, including:
The one unexpected thing that may happen over the holidays
Working with wireless carriers for effective mobile advertising and marketing
How to avoid site and application spikes and crashes during Black Friday, Cyber Monday and key shopping periods
How to deploy an effective SMS campaign for the holidays, including appropriate copy, measurement and database marketing
Key elements in a user-friendly mobile site and application: design, search, functionality and frictionless shopping and transactions
Creative and offers that encourage click-throughs to mobile-optimized landing pages
Back-end issues with mobile commerce: order-taking, inventory management and warehouse connectivity to mobile commerce and ecommerce engines
Speakers:
Stephanie Bauer Marshall, Manager for Mobile Advertising, Verizon Digital Media Eric Harber, President, Hipcricket Pete Langlois, Director of Mobile Product Innovation and Strategy, Neustar Jennifer Okula, Vice President of Data Innovation, Safecount Annette Tonti, CEO, MoFuse
Moderator:
Marci Troutman, CEO, Siteminis
4:45pm – Afternoon Keynote: Waterford Wedgwood Royal Doulton
A Luxury Brands Expectations for Mobile
A luxury brand survives not just on quality or exclusivity but also the way it is marketed to the target audience to stoke desire. Marketing is key to portraying the brands values. So is the mobile medium ideal for marketing or commerce decisions? Find out what the maker of Waterford Crystal and Wedgwood and Royal Doulton china expects from mobile as part of the multichannel mix. In this keynote, attendees will learn:
Can mobile really represent a luxury brands values
What role can mobile play in a luxury brands marketing and retail efforts for the holidays and beyond
Which makes more sense mobile site, application, SMS or all three
How mobile needs to closely integrate with the brands multichannel efforts
What are luxury brands biggest issues with other channels and how mobile and online can help
The mobile holiday wish list
Speaker:
Leisa Glispy, Director of Global eCommerce, Waterford Wedgwood Royal Doulton
Moderator:
Mickey Alam Khan, Editor-in-Chief, Mobile Marketer and Mobile Commerce Daily
5:30pm – Cap off this information-packed day with a Sponsored Networking Wine & Beer Hour
Delegates can network and mingle with speakers, moderators, sponsors and DMA executives.
A Beaux Arts building, this Smithsonian museum is directly across from Battery Park downtown and at the start of Broadway. Entrance is from the ground floor to the right of the main steps.
Please show up early. All attendees have to pass through a metal detector since the museum is a federal building.
Registration Rates
The Mobile Marketing Summit Holiday Focus 2010 event is owned and produced by Napean who has graciously offered the DMA membership these discounted rates.
In order to confirm your place in this event, we require payment in full. From time to time, we change a date or location of an event. If we need to change a date or location for any reason, you will be contacted. If you have not received confirmation of your attendance from DMA, please call 212.790.1500 to ensure your seat.
Cancellation Policy
If you cannot attend an event for which you are registered, please send a substitute. Substitutions are allowed at any time.
If you cannot send a substitute, please contact DMA Customer Service prior to the event. If you must cancel your registration altogether, please refer to the Cancellation Refund Schedule below. Registrants who do not cancel and fail to attend the event, forfeit their full registration fee in its entirety.
If DMA or Napean cancels the event for which you have registered, the registration fee paid will be held on account for a future event or fully refunded if you prefer. DMA nor Napean is not responsible for any expenses incurred by you as a result of your registration, whether the event was attended, postponed, or canceled.