DMA Teleservices Council

Teleservices Excellence Award

Nomination Form

This award is presented annually to an individual or organization that demonstrates a commitment to the Teleservices industry by giving back to the industry and displays a commitment to the field. The nominee serves as an example in the Teleservices industry by their adherence to quality standards and contributions to the industry.

The individual or organization exhibits professionalism, good business ethics and follows the DMA guidelines. The ideal candidate should be a leader and a role model for others in the industry.

It is not easy to meet all of the criteria; that is why the recognition is highly valued by all of the past recipients. It acknowledges that they make a difference to the success and growth of the Teleservices industry. It signifies the recipient is acknowledged as one of the best of the best in our industry.

	Nominee Contact Information:
	Nominee Name
	Company
	Title
	Address
	City, State, Zip
	Phone
	Fax
	Email

	Nominator Contact Information:
	Nominator Name
	Company
	Title
	Address
	City, State, Zip
	Phone
	Fax
	Email

The following questions should be completed with as much information as is necessary to give insight into the nominee's involvement or contribution in each area. Please respond to any which are applicable. When rating the performance, use the scale 1 to 5:

1= Excels, 3 = Average, 5 = Below Average

Leadership

1. Has played an active role in the industry, taken a stand on critical issues and has helped to enhance the image and growth of professional teleservices

2. Has given back to the industry through teaching and the development or mentoring of others

3. Has consistently displayed a strong commitment to quality

4. Has adheared to ethical business standards and practices as outlined in the DMA Guidelines

5A. How well has this candidate demonstrated strong leadership skills

	5B. Please provide an explanation or recent example of how the candidate demonstrated strong leadership skills.

	6. Please list accolades received by the nominee.

	7. Please list industry activities in which the nominee is involved.

Demonstrates Innovation

1. Has developed state-of-the-art techniques or creative approaches in either Teleservices operations or marketing strategy

2. Has set a standard of excellence that can be emulated

3. Has shown an exemplary level of competence and professionalism and made significant industry contributions over time

4A. How well has this candidate demonstrated innovative thinking in relation to Teleservices?

	4B. Please explain or provide an example of creativeness in promoting the Teleservices industry.

	5. Please list the nominee's industry innovations

	6. How has this candidate helped promote the Teleservices industry?

	7. How long has the nominee been involved with the Teleservices industry? In what capacity?

	8. Please include any other information that may be of interest to the Awards Committee.

Please provide one or two industry references who are familiar with the nominee and who may be contacted as part of the judging process.

	First Contact
	Name
	Organization
	Title
	Phone Number
	Email Address

	Second Contact
	Name
	Organization
	Title
	Phone Number
	Email Address

Please contact DMA Councils, at 212-768-7277 or councils@the-dma.org if you have any questions.