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Your Investment of Only 5 Days Will Deliver a Lifetime of Knowledge.

Direct and interactive marketing will never be the same in your company. Your managers will return ready to:

  • Inject new thinking into your strategy
  • Plan, structure and deliver messages in fresh, innovative ways
  • Implement a new class of technology-based tools to revolutionize your approaches to advertising, selling and distributing products and services
  • Conduct and measure the results of multimedia campaigns
They’ll also demonstrate the new ability to:
  • Translate “theory” into “practice” to build lasting one-on-one customer relationships
  • Make the most creative – and profitable – use of advanced search engine marketing techniques
  • Bring productivity gains to your multi-channel marketing, interactive databases and the Internet
  • Integrate the Internet into your marketing mix
  • Adopt rules for success in the digitized world to win more territory
The Agenda Is Full of “Roll-Up-Your-Sleeves” Learning Experiences.

Participants will:
  • Take on some of the biggest challenges confronting direct and interactive marketers today – everything from database marketing to financial services
  • Delve into real problems occurring today in the real world
  • Perform analyses, compare options and recommend plans
  • Probe, challenge and debate the issues with their colleagues and the experts
  • Exchange ideas with marketers from various business segments and find out how they do it
  • Strategize
  • Think
  • Problem-solve
  • Innovate
  • Live and study in a beautiful, campus-like setting away from phones, e-mail and day-to-day pressures
In addition to the Harvard Case Studies, participants will be working in teams on representative corporate issues. This will give participants very timely and practical experience applying the learnings from the course to problems encountered in their own corporate marketing/advertising efforts.

Take-home materials include:
  • A comprehensive course manual – the workshop “bible” packed with key points, plans and ideas to take home and share with colleagues throughout the year
  • The DMA’s 2004 Statistical Fact Book presenting the latest DM facts, figures, statistics, trends and projections ($395 value)
  • All cases used in program
  • Over $1,000 in new DMA resource materials, including state-of-the-art research studies on marketing trends
  • Certificate of Achievement, a testament to the participant’s new direct and interactive marketing expertise
  • PLUS, each company that registers will receive one FREE DMA seminar ($1,800 value) for themselves or a colleague to use at a later date. One seminar per company.
Bookmark and watch this Web site for specific program details, speakers and topics. www.the-dma.org/dmefyeck

Potential HBS Case Studies for the 2005 Program Include:

Google
Bookspan
TiVo
Nectar

Topics & Speakers include:
*Subject to change

Fusion of Brand & Direct
Jon Roska, CEO & Chief Creative Officer, Roska Direct

Database Marketing
David Shepard, David Shepard Associates

Search Engine Marketing
Marc Cote, Yahoo, Search Marketing Solutions

Data Mining
Michael Berry, Data Miners

“Drilling Down”
Jim Novo, President, The Drilling Down Project

Customer Loyalty
Stephen Vowles, Stop & Shop

Privacy Issues & Strategies
James Koenig, Co-Leader, Privacy Practice, PWC

What Matters to Consumers: Service & Ethics in Direct Marketing
Liz Kislik, President, Liz Kislik Associates LLC

Financial Services
Scott Hildebrand, VP, Direct Marketing, Capital One

Music Marketing
Chris Hoerenz, VP Marketing, eMusic

Acquisition Strategy Innovation
Susan Goodman, CEO, Goodman & Company

Multichannel Marketing
James McQuivey, Boston University

RFID
John Greaves, Deloitte Consulting LLC

Issues in Measuring Customer Lifetime Value
Dr. Pete Fader, Professor of Marketing, Wharton School, University of Pennsylvania
Dr. Bruce Hardie, Associate Professor of Marketing, London School of Business

Breakthrough B2B Advances in Direct Marketing
Robert Stagno, Manager, Relationship Marketing, Microsoft Corporation

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