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Newsstand
July 23, 2010
Attention Mobile Operators: Courting Apple Owners Is Good Business, Says Yankee Group
1.7 million consumers bought iPhone 4s in its first three days of sale, sending Apple more than $1 billion in revenue. Research from Yankee Group shows that those same consumers will be worth more than $1.8 billion to AT&T this year, and more than $9 billion to it over the next five years.
July 23, 2010
Competition Will Drive Smartphone Pricing Down, Finds Juniper Research
A new study from Juniper Research has forecast that challengers from the consumer electronics market will achieve global sales of smartphones exceeding 26 million by 2015. In addition, Asia will assert greater influence in the production of Smartphone devices.
July 23, 2010
Spring Radio Ratings Shows Stability of Overall Listening Habits, Nielsen Finds
Radio consumption shows impressive year-over-year stability, according to an analysis of key listening metrics included in Nielsen’s spring 2010 ratings within 51 US markets.
July 23, 2010
PC Game Digital Downloads Reaching Parity With In-Store Purchases, Finds NPD Group
According a new report from The NPD Group, in 2009, 21.3 million PC Game full-game digital downloads were purchased online in the US compared to 23.5 million physical units purchased at retail during the same period.
July 22, 2010
Mobile App Store Downloads to Reach 25 Billion by 2015, Juniper Report Finds
As network operators and vendors increasingly deploy their own dedicated app stores, a new Juniper Research report has found that the annual number of consumer-oriented handset downloads is expected to rise from less than 2.6 billion in 2009 to more than 25 billion in 2015.
July 22, 2010
Facebook Flops in Customer Satisfaction, According to ACSI E-Business Report
Despite being the most popular website in America, consumers don't like Facebook, according to the 2010 American Customer Satisfaction Index (ACSI) E-Business Report, produced in partnership with ForeSee Results. Facebook scored 64 on the ACSI's 100-point scale, which puts its satisfaction even lower than IRS e-filers.
July 22, 2010
Click Fraud Rate Rises Slightly in Q2 2010 to 18.6%, Click Forensics Finds
According to Click Forensics, the overall industry average click fraud rate was 18.6% in Q2 2010. That’s up from the 17.4% reported for Q1 2010 and the 12.7% rate reported for Q2 2009.
July 21, 2010
Leading Retailers Aim for First-Mover Advantage in the Mobile Channel, According to Forbes Insights
As consumers are starting to look to their smartphones for an enhanced shopping experience, leading US retailers are hoping to capture first-mover advantage in the growing mobile channel, according to a new study released today by Forbes Insights.
July 21, 2010
Online Retail Sales Projections Up 8% for Q3, eBillme Online Spending Index Shows
Seventeen percent of consumers plan to do their back-to-school shopping online this year, a five percent increase over last year, according to the eBillme Online Spending Index, a quarterly survey conducted by Javelin Strategy and Research.
July 21, 2010
Marketers Should Wake Up to the Potential of Mobile, says ABI Research
The first waves of what could become a marketing “perfect storm” are already lapping at the feet of marketing departments in many parts of the world, and according to ABI Research practice director for mobile marketing strategies Neil Strother, it’s time for marketing professionals to take note.
July 19, 2010
Mobile Video Services Revenue to Exceed $2 Billion in 2013, Says ABI Research
Revenue from mobile video services is expected to top $2 billion worldwide in 2013, according to the latest data from ABI Research. Video services included in this forecast are video telephony, video messaging, video sharing, video-on-demand, VoD downloads, and “other” video services.
July 19, 2010
Customer Profitability Still Down at Big Retail Banks, Accenture Survey Finds
According to a survey by Accenture, a majority of executives at leading retail banks globally say average customer profitability has remained below pre-crisis levels, while their customers’ price-sensitivity and inclination to "shop around" have increased.
July 19, 2010
Parents Will Not Be Cutting Back on Back-to-School Spending, Burst Media Survey Shows
A new survey by Burst Media found that consumers will not cut back on back-to-school spending, as more than half plan to spend more or at least the same amount on back-to-school clothing and supplies as they did last year.
July 14, 2010
Shoppers Prefer Email Promotions Over Social Media, CrossView Survey Shows
According to a new survey by CrossView, 35% of respondents said they were shopping due to a recently received promotion from a retailer. Of those who did not receive a promotion, 68% said they would have been more likely to visit a store if they had been given one.
July 14, 2010
United States Extends Lead as Top Spamming Nation as European Output Rises, Sophos Reports
Sophos has published its latest report into the top twelve spam-relaying countries, covering the second quarter of 2010. The US continues to be the number one spam polluter, piping out 15.2% of all global spam messages – an increase from 13.1% in the first quarter of 2010.
July 12, 2010
Mobile Banking Usage Nearly Doubled Since Last Year, According to IDC Study
According to a new report by IDC Financial Insights, mobile banking has seen an increase in usage and in institutions offering the service in the last year. In fact, reported mobile banking usage has almost doubled since last year's survey.
July 8, 2010
Six in Ten Americans Go Online Wirelessly; African-Americans Lead in Cellphone Usage, Pew Study Finds
A May 2010 survey by the Pew Research Center’s Internet & American Life Project finds that six in ten American adults now go online wirelessly using either a mobile phone or a laptop with a wireless Internet connection. Americans are also taking advantage of a much wider range of cell phone data applications than at a similar point in 2009.
July 7, 2010
US Spending on Mobile Display Ads Will Nearly Quadruple over the Next Five Years, Says ABI Research
According to ABI Research, over the next five years, spending on mobile display ads in the US, estimated at just under $313 million today, will almost quadruple to exceed $1.2 billion in 2015.
June 29, 2010
Nearly 75% of Online Retailers Are Dialing up Mobile Strategies, According to Shop.org/Forrester Research
According to a Forrester Research study produced in partnership with Shop.org, nearly 75% of online retailers either already have or are developing a mobile strategy. One in five boasts having a fully-implemented mobile strategy in place already.
June 29, 2010
Flash and Rich Media Ads Represent 40% of US Online Display Ad Impressions, comScore Reports
According to comScore's Ad Metrix Creative Summary report, JPEG display ads led the market with more than 42% of impressions in the U.S., while “leaderboard”-style banner ads (728 x 90 in dimension) were the most commonly viewed display ad by size.
June 29, 2010
Smartphones Drive Gains in US Mobile Navigation, comScore Finds
A new study by comScore on mobile map usage has found that 14% of mobile users in the US accessed maps on their devices in April 2010, as the mobile map audience reached 33.5 million users, up 44% from the previous year.
June 23, 2010
More than 55 Million Smartphone Shipments in the First Quarter of 2010, Says ABI Research
The world’s smartphone markets continued to build on their strong 4Q-2009 performance in the first three months of 2010. According to the latest ABI Research data, a little more than 55 million smartphones shipped during the quarter.
June 23, 2010
Small Businesses Investing More in Email Marketing; Look to Integrate Social Media, AWeber Survey Finds
According to a new survey by AWeber Communications, Email marketing continues to bring significant value to businesses, with more than 82% of respondents planning to increase their email marketing efforts over the next year.
June 23, 2010
Harte-Hanks Names Brian Dames Its CMO for Direct Marketing
Harte-Hanks, Inc. has announced that it has promoted Brian Dames to the newly created position of CMO, Harte-Hanks Direct Marketing. Since first joining the company in 2007, Dames has been managing director in charge of data services and data solutions for Harte-Hanks Direct Marketing.
June 22, 2010
Online Behavior Leaves Consumers Vulnerable to Identity Theft, Finds Ponemon Study
The use of social media can increase consumer vulnerability to identity theft because of the amount and type of personal information people share on these networks. However, consumers do little or nothing to protect themselves, according to a recent study conducted by the Ponemon Institute.
June 22, 2010
Nine of 10 Americans Have Cell Phones, but Talking Isn t All That Matters, Finds BIGresearch
An increasing number of people are looking for phones which offer access to email, the Internet, picture-taking, and even calendars, according to new research, conducted by BIGresearch for the National Retail Federation’s Mobile Retail Initiative.
June 22, 2010
Tablets to Outsell Netbooks By 2012, Forrester Predicts
Fueled by a growing interest in tablet computers, nearly half a billion PCs will be sold to consumers in the US between now and 2015, according to a new report by Forrester Research.
June 17, 2010
Mobile Phone Adoption Steps Backward as 23 Million Cash-Strapped Consumers Drop Out, Javelin Report Finds
A new Javelin Strategy & Research report finds that the economy sucker punched overall mobile phone adoption, which dropped sharply from 85% in 2009 to 74% in 2010. The 23 million consumers who cancelled their contracts apparently considered having a mobile phone a luxury.
June 16, 2010
Mobile Apps Revenues to Exceed $30 billion by 2015, Juniper Reports
A new report published by Juniper Research forecasts that the combined revenues from apps funded by pay-per-download (PPD), value-added services (VAS, including freemium and subscription) and advertising is expected to rise from just under $10 billion in 2009 to $32 billion in 2015.
June 16, 2010
Americans conducted 15.9 billion core searches in May, comScore Finds
comScore, Inc., a leader in measuring the digital world, has released its monthly comScore qSearch analysis of the US search marketplace. In May 2010, Americans conducted 15.9 billion core searches, up 3 percent vs. April.
June 16, 2010
Retail Fraud, Shoplifting Rates Decrease, According to National Retail Security Survey
As severe economic pressures slowly subside, retailers are noticing the same slight movement in merchandise losses, also known as shrinkage, and other types of criminal activity in their stores. Preliminary results of the latest National Retail Security Survey show that retail shrinkage decreased to 1.44% of retail sales in 2009, down from 1.51% in 2008.
June 16, 2010
BOWE BELL + HOWELL Announces Expansion Plans for Customer Excellence Center
BÖWE BELL + HOWELL has announced expansion plans for a new customer excellence and demonstration center at its facility in Durham, N.C. This center will feature the widest range of inserting, sorting, software, vision and service offerings available today, and provide an opportunity for customers to meet with BBH industry experts.
June 15, 2010
Market for US Mobile Broadband about to Speed Up, IDC Says
According a new forecast by IDC, the market for mobile broadband connectivity for portable computers has been slow to gain momentum over the past several years. Only in the past 18 months has the US market taken significant steps toward broader adoption beyond the traditional mobile worker. The report shows that the US mobile broadband market will grow from 6.5 million subscribers in 2009 to 30.2 million in 2014.
June 15, 2010
National Retailers Increasingly Concerned About Energy Efficiency, Prenova Survey Finds
According to a survey by Prenova, Inc., findings indicate national retailers are increasingly concerned about energy efficiency and are refocusing efforts to promote cost-saving, sustainable business practices.
June 14, 2010
Organized Retail Crime Still Growing Problem for Industry, According to NRF
According to NRF’s sixth annual ORC survey, 89.5% of retailers surveyed say their company has been a victim of organized retail crime within the past 12 months, a slight decrease from last year’s 92.2%.
June 14, 2010
Debit Card Use Remains Robust in Midst of Economic Downturn, According to PULS
A new study commissioned by PULSE reveals that the debit market remained robust during the second year of the economic downturn and is projected to grow strongly in 2010. The study finds that much of the growth in debit use is in small-ticket transactions, suggesting that more consumers prefer debit over cash.
June 14, 2010
Consumers Prefer Email Embedded with Streaming Video, Goodmail Study Reveals
Goodmail Systems has announced that a majority of consumers respond positively to streaming video in email as a new, effective and preferred marketing channel. This, acccording to a study conducted for Goodmail by the Adams Company.
June 14, 2010
Broadband Adoption Emerging at Different Rates for Latin American Consumers, According to Forrester
According to a new report by Forrester Research, Brazilians are fanatical about social networking, with 40 million of them regularly using social networking sites.
June 14, 2010
MeritDirect Announces Asset Acquisition of Venture Direct Worldwide
MeritDirect is proud to announce its agreement to acquire Venture Direct Worldwide. MeritDirect will now be managing all of Venture Direct Worldwide’s List Services Division including Xactmail – email and postal databases.
June 11, 2010
BOWE BELL + HOWELL Wins Five STC Awards for Technical Documentation
BÖWE BELL + HOWELL’s (BBH) Technical Communications Department has won two Excellence Awards and three Merit Awards from the Carolina Chapter of the Society for Technical Communication (STC).
June 10, 2010
Half of All 'Americans' Start Their Day on Email, ExactTarget Finds
A new study released today by ExactTarget found 58% of US online consumers begin their day interacting with companies on email, compared to 20% who start their day on search engines and 11% on Facebook.
June 10, 2010
Fixed Broadband Revenue Expected to Top $184 Billion by the End of 2010, Says ABI Research
Global fixed broadband service revenue totaled $170 billion by the end of 2009, with YoY growth of 14%. DSL remains the largest broadband revenue generator with 62% of total global broadband service revenue.
June 9, 2010
Retail Recovery Hits Bump; Consumer Purchase Plans Dip, According to ForecastIQ
With May consumer confidence down a point from April and retailers still feeling the effects of an early Easter, it’s not surprising that forecasts for same store sales growth for June and July are off. However, outlooks remain up year-over-year, according to ForecastIQ.
June 9, 2010
Comscore Reports April 2010 US Mobile Subscriber Market Share
A new report by comScore, Inc. has found Samsung to be the top handset manufacturer overall with 22.1% percent market share, while Verizon led among mobile operators with 31.1% market share.
June 8, 2010
Mobile Developers Cite Collaboration as the Most Important Enterprise Application for Mobile Devices in New Evans Data Survey
Collaboration tools, followed by enterprise instant messaging, and logistical tools were cited by global developers as the most important enterprise applications for mobile devices, according to Evans Data’s newly released Mobile Development Survey, 2010.
June 8, 2010
Affluent Consumers Pave the Way for Retail Recovery, According to L.E.K. Consulting
The L.E.K. Consulting Consumer Sentiment Survey (CSS) has identified shifts in consumer attitudes and spending behaviors that have important ramifications for retailers. Key findings include a significant uptick in affluent consumer spending and optimism, insight into major drivers of purchasing decisions, and shifting online commerce expectations.
June 4, 2010
Clothes, Gadgets and Gift Cards Prevail as Top Gifts This Father's Day, According to NRF Survey
According to a new survey by NRF, Americans will spend slightly more on Father's Day this year. Total Father’s Day spending is expected to reach $9.8 billion.
June 4, 2010
Most Industrial Companies Plan to Introduce New or Improved Products in 2010, According to Global Spec Survey
According to a new survey by Grant Marketing, industrial marketers will promote new products and services through email marketing, websites, and press releases in the remainder of 2010.
June 3, 2010
Hearst Corporation to Acquire Global Digital Marketing Services Company iCrossing
Hearst Corporation reached an agreement to acquire iCrossing, one of the largest independent digital marketing services providers in the world. The Jordan, Edmiston Group, Inc. (JEGI) initiated this transaction and acted as Hearst’s exclusive financial advisor.
June 3, 2010
Consumer Takes a Respite as Spending in Many Sectors Declines, According to SpendingPulse
MasterCard Advisors’ SpendingPulse report, this month, more retail sectors showed a respite in year-over-year growth, as slow economic recovery appeared to weigh on the US consumer’s spending behaviors.
June 2, 2010
Outbound Spam Costs Majority of Service Providers Big Bucks, According to Commtouch Study
Sixty-eight percent of service providers say outbound spam costs them up to $100,000 per year, according to a new research study by industry analyst firm Osterman Research and Commtouch.
June 1, 2010
FTC Extends Enforcement Deadline for Identity Theft Red Flags Rule
At the request of several Members of Congress, the FTC is further delaying enforcement of the “Red Flags” Rule through December 31, 2010, while Congress considers legislation that would affect the scope of entities covered by the Rule.
December 4, 2009
Security Concerns Hinder Cloud Computing Adoption, According to Forrester
Concerns about the security of cloud computing environments top the list of reasons for firms not being interested in the pay-per-use hosting model of virtual servers, according to the latest Enterprise And SMB Hardware Survey, North America And Europe, Q3 2009, by Forrester Research, Inc.
November 17, 2009
DMA Global Advisory Board (GAB) Extends Worldwide Initiatives
The Direct Marketing Association (DMA) has instituted a Global Advisory Board to provide an enhanced global perspective to DMA and to shepherd initiatives extending DMA's service to direct marketers worldwide.
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