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  • FREE TO FSC MEMBERS: 
    Thursday, November 20, 2008 – (SEMC) Virtual Seminar “Fundamentals and Advanced Uses of Google Analytics” 1:00pm to 2:00pm EST. Get a true working knowledge of Google Analytics and how it fits in your marketing plan.  Find out what it can do, cannot do, and how it compares with other analytic solutions.  Register here. 

 

  • OPEN CALL for suggestions/case studies: Insurance (L&H and P&C), Banking, Credit Card, Brokerage, Mortgage/Lending.  Also looking for committees for Research projects, Network events and Awards. Just send an email to Lisa Merizio Smith.
12/01/2008 Secrets of Copywriting New York, NY Register Now!
12/01/2008 Web Marketing - Design. Navigation. Analytics San Francisco, CA Register Now!
12/08/2008 Direct Marketing Institute New York, NY Register Now!
12/08/2008 National Center for Database Marketing (NCDM) Orlando, FL Register Now!
12/11/2008 Insert Media Council Roast & Toast Lunch New York, NY Register Now!
01/20/2009 Copywriting Tools & Techniques E-Learning Seminar E-Course Register Now!
01/21/2009 Loyalty Marketing Workshop San Francisco, CA Register Now!
01/26/2009 Direct Marketing Institute San Francisco, CA Register Now!
02/09/2009 Direct Marketing Institute Chicago, IL Register Now!
02/23/2009 DMA Basics of Direct Marketing Minneapolis, MN Register Now!
03/04/2009 Busting Marketing Myths: Prove It Before You Promote It Chicago, IL Register Now!
03/10/2009 Copywriting Tools & Techniques E-Learning Seminar E-Course Register Now!
03/18/2009 Statistics & Modeling New York, NY Register Now!
03/22/2009 DigiMarketing Summit Miami Beach, FL Register Now!
04/01/2009 Retaining and Winning Back Profitable Customers New York, NY Register Now!
04/16/2009 DMA Basics of Direct Marketing Philadelphia, PA Register Now!
04/21/2009 Mastering the 50+ Marketplace Seminar New York, NY Register Now!
04/27/2009 Direct Marketing Math & Finance Atlanta, GA Register Now!
05/04/2009 26th Annual ACCM Conference New Orleans, LA Register Now!
05/05/2009 Loyalty Marketing Workshop Chicago, IL Register Now!
05/12/2009 Copywriting Tools & Techniques E-Learning Seminar E-Course Register Now!
05/20/2009 DMA Basics of Direct Marketing Detroit, MI Register Now!
06/02/2009 Direct Marketing Math & Finance New York, NY Register Now!

The DMA Financial Services Council (FSC) provides information and education venues to help marketers optimize their insurance, brokerage, and banking direct marketing multichannel platforms. FSC members help develop guidelines. best practices, and tools that can be used to fulfill and respect the needs of consumers and effect a positive public perception of the industry.

Financial Services Council Members enjoy:

  • Member-only Calls: Legislative, regulatory, postal updates; facilitated calls by pros on relevant topics;
  • Educational events: virtual and in-person seminars including discounts and speaking opportunities at the Annual Financial Services Conference;
  • Resources including research, case studies, news and DMA Guidelines and Best Practices;
  • Membership Roster: Consult with peers from other search professionals on market trends and tactics. Sign on as a FSC member to view full contact information.
  • Sponsor Packages that include memberships, virtual seminar hosting, columnist space and logo on this site. Call 212.790.1567 for details.
  • Financial Services Direct Marketer of the Year Award

    Maximize your DMA membership and join the Financial Services Council now. To learn more about Council activities, contact us at 212-768-7277.
Resources Links & Tools Advocacy White Papers
Banking Insurance Research Industry Links
AT&T, Firethorn Launch Mobile Banking Ap for IPhone
By Dan Butcher, Mobile Marketer, November 4, 2008

There's No Credit Crunch in Second Life
From Silicon.com, October 23, 2008

Mobile payments to hit $300bn by 2013
From Silicon.com, July 1, 2008

Social Influence Marketing: The New Way to Win Customers
By Dave Friedman, Avenue A / Razorfish from Multichannel Merchant, June 30, 2008

DMA/Solutionary Information Security and Compliance Assessment Tool
DMA Members only

August 15, 2007 Security Breach Notification: Pending Bills and DMA Action
Americans enjoy the most convenient, simple and quick consumer transactions in the world. It is the responsible exchange of consumer data that makes this all possible. When a consumer provides personal information to a business or nonprofit, that organiza

DMA Seeks Balance in Legislation to Protect Use of Social Security Numbers for Legitimate Business Purposes
As Congress continues to seek ways to protect Americans from fraud and identity theft, the Direct Marketing Association (DMA) is asking legislators to adopt a balanced proposal that prohibits the open purchase, sale, and display of Social Security numbers

Study: Call Center Issue Resolution Drives Loyalty, Retention, Satisfaction
Yet one in five customers report their experience with a customer service representative at a call center ends with unresolved problems... From Insurance Journal, July 1, 2008

The John Flieder Fund
Honoring the culmination of a lifetime of achievements in the continual improvement of business practices in direct/interactive marketing, with a focus on providing educators and students leading-edge resources to ensure the perpetuation of talent and bes

Professional Insurance Marketing Association

Society of Actuaries

National Association of Insurance Commissioners (NAIC)

LIMRA - LOMA merged

Privacy
How companies use information we might consider personal is a concern for all of us. Here you will find information to help you as a direct marketer protect the privacy of your customers and meet the ethical and regulatory obligations regarding privacy.

DMA Corporate Responsibility Resource Center

DMA Members Only
Is Dirty Data Sabotaging Your Marketing Results? - November 2008
American Business in Transition: - November 2008
Driving ROI Once Your Email is Delivered - September 2008
Economic Impact Analysis 2008: The Direct Marketing Industry Report (Executive Summary) - July 2008
8 Tips for Selling a Direct Marketing Campaign - June 2008
Deciding to Go International - June 2008
2008 EMail Marketing Strategies - June 2008
DMA Quarterly Business Review - Q1 2008 - May 2008
Membership In the Safe Harbor Program by Data Processors - May 2008
Email Frequency: How Relevancy Tactics Changed The Rules - May 2008
A new model for CRM - May 2008
The Brand Persuasion Wheel - May 2008
The Benefits of Partnering with an Outside Database Firm - March 2008
Marketing Automation and the Enterprise Opportunity - March 2008
Implementing RSS as a Marketing Tool: Delivering content to Drive Leads - March 2008
Where Did My Customer Go? the Problem of Undeliverable-As- Addressed Mail - March 2008
A Strategy for Savings:Postal Optimization and the Future of Direct Mail - March 2008
Making Mail Relevant: The Perception of the Receiver - March 2008
DM ANALYSIS 2007 - March 2008
Quarterly Business Review, Quarter 4, 2007 - February 2008
Web Analytics - A Reporting Approach - February 2008
Digital Marketing Services Transaction Activity: Transforming The Marketing Landscape - February 2008
2008 Direct Mail Format Report - February 2008
Robust Email Intergration Delivers Increased Conversion Rates - January 2008
Increasing Response Rates with 1:1 Campaigns - January 2008
Postal rates have gone up. Now what? - December 2007
All White Papers
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